Mpegbox.com RMA Form

Used for DSATX and DSX12VD

Step 1. Complete this form to the best of your ability.
Step 2. Create an Email to support@mpegbox.com and attach this file to the email. Make sure to type the subject line just like the following example which includes the serial number from the back of the unit. Example Subject Line: RMA REQUEST SN-D404805
Step 3. Send the Email and wait for an approval email. An Mpegbox.com associate will provide an address to our service center for you to ship the product to.
Step 4. Place the unit in a static safe bag or equivalent and carefully package the unit in a shipping enclosure that will provide ample shipping protection/padding.
Step 5. Ship the product via UPS, FedEx, or USPS to the address provided in the RMA Approval email.

1.	Your Name and Return Mailing Address:

2.	Your Email:

3.	Your Phone Number (optional):

4.	Product Name:          

5.	Product Serial Number (Located on the back sticker):

6.	Where Purchased:

7.	Approximate Time of Purchase (Month and Year):

8.	Brief description of Problem: